Frequently Asked Questions

Here you will find information on some of the most important areas for using our Night Guards.

How does the process work?

  1. You make an order through our simple process on the site
  2. We receive your order and we send you out our dental impression kit
  3. You follow the simple instructions to take your impression, then once that is done pop it in the post
  4. Our dental team will receive your impression, examine it and then make your custom fit night guard in our dental lab
  5. Once the dental team have completed your night guard, we will send it back to you in the post and you will receive it within 10 working days

Am I grinding my teeth?

You might be wondering, am I grinding my teeth at night? or Is my tooth pain caused by teeth grinding? The fact is you may be one of the millions who unconsciously and uncontrollably grind their teeth at night. Prolonged teeth grinding will cause physical head and jaw pain, and it also affects the quality of your sleep.

If you answer yes to any of the questions below, you are most likely suffering from teeth grinding.

  • Do you wake up with headaches?
  • Do you have neck muscle or facial pain?
  • Do you have earaches?
    Does anyone else hear you grind your teeth at night?
  • Are any of your teeth loose, chipped or sensitive?
  • Do you have dreams about teeth breaking or falling out?

Teeth grinding v teeth clenching?

Teeth grinding and teeth clenching are two different ways people exhibit bruxism.  Most people grind or clench their teeth occassionally; however, habitual teeth grinding and teeth clenching, usually at night, can be damaging to oral health.

Teeth Clenching

Teeth clenching is the tightening of the jaw. This exerts a large force between the upper and lower teeth and also strains the jaw muscles. The excessive pressure can cause headaches, ear aches, and it can also lead to temporomandibular joint problems (commonly known as TMJ)

Teeth Grinding

Teeth grinding is slightly different from teeth clenching. Grinding is essentially the forceful rubbing together of the upper and lower teeth repeatedly. This grinding can flatten out the natural grooves of the tooth, weaken the tooth as a whole, and potentially cause tooth loss. Like teeth clenching, teeth grinding may also cause headaches and stiffness and pain in the jaw.

The Treatment

The most common and effective remedy for clenching and grinding during sleep is a custom Night Guard. With clenching, the night guard reduces the amount of pressure that is exerted on the upper and lower jaw. With grinding, the night guard helps by providing a protective barrier between the upper teeth and lower teeth, thus reducing the chance of tooth damage. If you have either of these issues, a custom night guard is an effective solution.

Why is it some much cheaper then what my dentist quoted?

Our price is significantly lower than what the dentist charges because you don’t pay the dentist’s markup (usually 200% to 300%). Think of ordering online as the getting the “factory direct” price.

There are some instances where the dentist does provide additional services that justify the markup. For example, if you have jaw issues and you need a dental night guard that helps aligns your teeth and jaw in a certain way, the dentist may need to perform multiple adjustments at the time of fitting.

However, for the majority of people who simply need a night guard to protect against teeth grinding and clenching, our product is exactly the same as what you would get from a dentist.

Is it really the exact same product that I would get from a dentist?

Yes, we are a professional dental lab based in Dublin, that currently makes, gumshields, night guards, retainers and whitening trays for dentists.

We use the exact same materials and process for our online customers.

What if the night guard doesn't fit? Can I return it?

We guarantee a perfect fit and 100% satisfaction, or your money back.

Our professional dental lab is owned and managed by a dental lab technician with over 7 years of experience. Each month, we deliver hundreds of perfectly fitted gumshields, night guards, retainers and whitening trays. Each product is carefully inspected to ensure that it fits perfectly on the exact replica mold of your teeth. So, the chance that your custom night guard won’t fit is low.

However, we’re committed to your complete comfort and satisfaction. So if you’re not completely satisfied with the fit of your night guard, please contact us with your order number and we will resolve the issue to your full satisfaction.  We provide free adjustments and if necessary, we’ll send you a new impression kit free of charge to re-take your impressions.

How long does it take to get my night guard?

The entire process from ordering, to getting an impression kit, to receiving your completed custom night guard usually takes around 2 – 3 weeks.

All orders are shipped within 1 business day. The time it takes to receive your kit in the mail will be 1 – 3 business days, depending on your location.

Once you receive your kit, please take your impressions and return them to the lab using the pre-paid return envelope. Once we receive your impressions, we will custom make your night guard within 6 – 10 business days and ship it to your address.

Orthodontic Information

Please note that this home impression kit is unsuitable for those undergoing any form of fixed orthodontic work (fixed braces). You should consult with your orthodontist/dentist before proceeding with a night guard.
It’s important to also note that if you or a child has a loose tooth, delay taking the impression until the loose tooth is no longer present. Occasionally loose teeth/crown or bridge/veneer work can become dislodged when taking dental impressions. If you have any teeth/crown or bridge/veneer work that you are concerned about please consult with a dentist prior to using this.